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Bulky waste collection service

Welcome to our online booking system.  Serco provide a bulky waste collection service to properties within the Canterbury City Council District.


  • £15.10 per item (means tested benefit £10.07)
  • £29.05 per item for fridge, freezer or fridge freezer combined
  • Seven or more items at any one time will need a quote for a special collection (log on to system below to get quote).

We cannot collect

  • Paint,
  • Chemicals, 
  • or any unidentified substances in any type of container. 

Black Sacks

If you have waste in black sacks you can purchase purple sacks from Serco on the number below and transfer the waste into them, these sacks will be collected with your household waste.

Make a Booking

If you are a new user you will need to register here

If you are already registered please log on to  my account

If you need further assistance please contact Serco on 0800 031 9091 between 8.30am and 6pm Monday to Friday.


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